What is the Sign of a Failing MSP?

  The market has found that the number one sign an MSP will fail is due to not making the appropriate market shifts!   The current software market has changed dramatically within the past few months, as many end-user businesses have switched to remote working. A new term coined from Read more…

What IT business processes should you automate?

  Business Practice Automation (BPA) means using technology to perform tasks, replacing manual effort. Having BPA in place brings businesses a streamlined process, an increase in efficiency, and minimizes costs. According to Forrester, 22% of businesses do not have excellent automation, with others doing a hybrid of manual and automatic Read more…

How to get 100% SaaS Inventory

With the push for remote working and flexile work environments, organisations today often have geographically distributed office locations, some of which have restricted network access due to security or plain logistics. Seasoned ITAM professionals see 100% inventory as an impossible task.  However new technologies and processes are making this possible. Read more…